Terminate a subscription
Terminate a subscription on NoCode.shop: immediate or end-of-period, impact on access, and self-termination option.
Immediate termination
To terminate a subscription right now:
- Open the order detail from Orders
- Click Actions → Terminate subscription
- Confirm
Takes effect within 2 minutes. Status flips to Terminated, no future billing, customer loses access immediately.
Termination at renewal
Want the customer to keep access until the end of their paid period? Use Actions → Terminate subscription at renewal.
Status moves to Ending at next term. Customer keeps access, billing auto-stops at the next renewal date. Then it flips to Terminated.
This is the most common option — it respects what the customer already paid for.
What termination means
Once terminated, a subscription is permanently done:
- No future billing
- Customer loses product access (immediately or at term)
- Order and payment history stays accessible
- Order can be archived to keep your list clean
Important: termination is irreversible. You can’t reactivate a terminated sub. If the customer wants back in, create a new order.
Customer self-termination
You can let subscribers terminate from their portal. Configure it in Settings → Options → Subscription Termination Button.
- Enabled — the "Terminate" button shows in the subscriber’s portal
- Disabled — customer has to contact you
Enabling this is better UX and cuts support requests. But it might bump your churn rate.
